Last Updated: January 1, 2026

Your Data Security is Our Priority: qris78 is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you have regarding your information. By using qris78 services, you consent to the data practices described in this policy.

1. Introduction and Scope

This Privacy Policy governs the collection, processing, storage, and protection of personal information by qris78, the online betting platform operating at https://qris78.cam. This policy applies to all users who access or use our services, including Indonesian residents who register accounts, place bets, or interact with our platform in any capacity.

qris78 operates under international data protection principles and complies with applicable privacy regulations. We recognize that Indonesian users entrust us with sensitive personal and financial information, and we take this responsibility seriously. Our commitment to privacy extends beyond legal compliance - it is fundamental to building and maintaining the trust relationship we have with our player community across Jakarta, Surabaya, Medan, Bandung, and throughout Indonesia.

This policy should be read in conjunction with our Terms & Conditions, which govern your overall use of qris78 services. If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us using the information provided at the end of this document.

2. Information We Collect

2.1 Personal Identification Information

When you register for a qris78 account, we collect personal identification information necessary to verify your identity, comply with legal requirements, and provide our services. This includes:

  • Full Legal Name: As it appears on your government-issued identification.
  • Date of Birth: To verify you meet the 21+ age requirement for online gambling.
  • Government ID Number: Indonesian National Identity Card (KTP) number for identity verification and anti-fraud purposes.
  • Residential Address: Your current physical address including street, city, province, and postal code.
  • Contact Information: Email address and mobile phone number for account communications and security verification.
  • Identity Verification Documents: Scanned or photographed copies of your KTP, proof of address documents, and selfie verification photos submitted during KYC (Know Your Customer) procedures.

2.2 Financial and Payment Information

To process deposits and withdrawals, we collect financial information including:

  • Bank Account Details: Bank name (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon), account number, and account holder name for Indonesian bank transfers.
  • E-Wallet Information: Account details for OVO, DANA, GoPay, ShopeePay, LinkAja, and other supported e-wallet services.
  • Transaction History: Records of all deposits, withdrawals, bets placed, winnings, losses, bonus claims, and account balance changes.
  • Payment Verification Data: Information used to verify payment authenticity and prevent fraud.

2.3 Account and Gaming Activity

We automatically collect information about your use of qris78 services, including:

  • Betting History: All bets placed on sports betting (football, basketball, etc.), live casino games, slots, togel lottery draws, and other gaming products, including stake amounts, odds, outcomes, and timestamps.
  • Game Play Data: Session duration, games played, favorite games, betting patterns, and responsible gaming tool usage (deposit limits, self-exclusion settings).
  • Account Activity: Login timestamps, IP addresses, device types, browser information, operating system, and geographic location data.
  • Customer Support Interactions: Chat transcripts, email correspondence, support tickets, complaints, and feedback submitted to our customer service team.

2.4 Technical and Device Information

When you access qris78, we automatically collect technical data including:

  • IP address and geographic location (country, region, city).
  • Device identifiers, device type, screen resolution, and hardware specifications.
  • Browser type and version, operating system, and language preferences.
  • Cookies, web beacons, and similar tracking technologies (see Section 8 for details).
  • Referral source (how you found qris78) and navigation paths through our website.

3. How We Use Your Information

qris78 uses your personal information for the following legitimate business purposes:

3.1 Account Management and Service Delivery

  • Creating and maintaining your qris78 account.
  • Verifying your identity and age to comply with 21+ legal requirements.
  • Processing deposits, withdrawals, bets, winnings, and bonus claims.
  • Providing customer support and responding to inquiries.
  • Sending account-related notifications including transaction confirmations, account updates, and security alerts.

3.2 Legal Compliance and Security

  • Complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
  • Detecting and preventing fraud, money laundering, collusion, and other illegal activities.
  • Enforcing our Terms & Conditions and investigating terms violations.
  • Responding to legal requests from law enforcement or regulatory authorities.
  • Protecting qris78 systems, users, and intellectual property from security threats.

3.3 Platform Improvement and Personalization

  • Analyzing user behavior to improve website functionality, game selection, and user experience.
  • Personalizing content, game recommendations, and promotional offers based on your preferences and betting history.
  • Conducting market research and statistical analysis to enhance our services.
  • Testing new features, games, and platform improvements.

3.4 Marketing and Communications

  • Sending promotional offers, bonus announcements, and marketing materials (with your consent where required).
  • Notifying you about new games, features, tournaments, and special events.
  • Administering loyalty programs, VIP rewards, and player retention campaigns.

3.5 Responsible Gaming

  • Monitoring betting patterns to identify potential problem gambling behavior.
  • Implementing self-exclusion, deposit limits, and other responsible gaming tools.
  • Providing support and resources to players who may be experiencing gambling-related harm.

4. Data Sharing and Disclosure

qris78 does not sell your personal information to third parties. However, we may share your data with the following categories of recipients under strict confidentiality obligations:

4.1 Service Providers and Business Partners

  • Payment Processors: Banks, e-wallet providers, and payment gateways that facilitate deposits and withdrawals (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, etc.).
  • Game Providers: Third-party software developers who supply casino games, slots, and live dealer platforms.
  • Identity Verification Services: KYC and document verification providers who help us confirm player identities.
  • Technical Infrastructure: Hosting providers, cloud services, security firms, and IT maintenance contractors.
  • Customer Support Platforms: Live chat, email, and ticketing systems used to deliver customer service.

4.2 Legal and Regulatory Authorities

We may disclose your information to government agencies, law enforcement, or regulatory bodies when required by law, court order, or legal process, or when necessary to protect our legal rights, prevent fraud, or ensure public safety.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

4.4 With Your Consent

We may share your information with other parties when you explicitly consent to such disclosure.

Our Security Commitments

SSL Encryption

All data transmitted between your device and qris78 servers is protected by 256-bit SSL encryption - the same standard used by major Indonesian banks like BCA and Mandiri.

Secure Storage

Personal data is stored on secure servers with restricted access, regular backups, and advanced intrusion detection systems monitoring 24/7.

Access Controls

Only authorized qris78 personnel with legitimate business needs can access your data, and all access is logged and audited regularly.

Fraud Prevention

Advanced fraud detection algorithms monitor transactions and betting patterns to identify and prevent suspicious activity in real-time.

Data Retention

We retain your data only as long as necessary for service delivery and legal compliance, then securely delete it according to strict data retention policies.

Regular Audits

Independent security audits and penetration testing ensure our systems meet international cybersecurity standards and remain resilient against threats.

5. Your Privacy Rights

As a qris78 user, you have the following rights regarding your personal information:

5.1 Right to Access

You may request a copy of all personal information we hold about you. We will provide this information in a structured, commonly used format within 30 days of your verified request.

5.2 Right to Rectification

If your personal information is inaccurate, incomplete, or outdated, you have the right to request corrections. You can update most information directly through your account settings, or contact customer support for assistance.

5.3 Right to Erasure

You may request deletion of your personal information, subject to legal and regulatory obligations that require us to retain certain data (e.g., transaction records for financial auditing, KYC documents for anti-money laundering compliance). We will delete all data not subject to legal retention requirements.

5.4 Right to Restrict Processing

You may request that we limit how we use your data, for example by suspending marketing communications while maintaining your account active for gaming.

5.5 Right to Data Portability

You have the right to receive your personal information in a portable format and request transfer to another service provider where technically feasible.

5.6 Right to Object

You may object to our processing of your data for marketing purposes. You can opt out of promotional emails by clicking the unsubscribe link in any marketing message, or adjust your communication preferences in account settings.

5.7 Right to Withdraw Consent

Where we process your data based on consent, you may withdraw that consent at any time, though this will not affect the lawfulness of processing conducted before withdrawal.

To exercise any of these rights, please contact us at [email protected] with your account details and specific request. We may require identity verification before processing requests involving sensitive personal information.

6. Data Retention Periods

qris78 retains personal information for different periods depending on data type and purpose:

Data Category Retention Period Reason
Account Information Account lifetime + 7 years Legal compliance, dispute resolution
Transaction Records 7 years after transaction Financial auditing, tax compliance
KYC Documents 5 years after account closure Anti-money laundering regulations
Betting History 7 years Dispute resolution, regulatory reporting
Marketing Preferences Until consent withdrawn Ongoing marketing compliance
Support Communications 3 years Quality assurance, dispute resolution

After retention periods expire, we securely delete or anonymize data so it can no longer be associated with you personally. Anonymized data may be retained indefinitely for statistical analysis and platform improvement.

7. International Data Transfers

qris78 operates internationally and may transfer your personal information to servers and service providers located outside Indonesia. When we transfer data across borders, we ensure adequate protection through:

  • Contractual agreements requiring recipients to maintain data security standards equivalent to this Privacy Policy.
  • Technical safeguards including encryption during transmission and storage.
  • Compliance with international data protection frameworks and best practices.

By using qris78 services, you consent to these international data transfers as necessary to provide our platform to Indonesian users.

8. Cookies and Tracking Technologies

qris78 uses cookies, web beacons, and similar technologies to enhance user experience, analyze site traffic, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you on return visits.

Types of Cookies We Use:

  • Essential Cookies: Required for basic platform functionality including login, account access, and security features. These cannot be disabled without affecting site usability.
  • Performance Cookies: Collect anonymous information about how visitors use qris78, helping us identify and fix technical issues and improve performance.
  • Functionality Cookies: Remember your preferences (language, currency display, favorite games) to provide a personalized experience.
  • Advertising Cookies: Track your interests and browsing behavior to deliver relevant promotional content and measure marketing campaign effectiveness.

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. Most browsers allow you to block all cookies, delete existing cookies, or receive warnings before cookies are stored.

9. Children's Privacy Protection

qris78 services are strictly prohibited for individuals under 21 years of age. We do not knowingly collect, use, or maintain personal information from minors. Our registration process includes age verification, and we conduct ongoing monitoring to detect and prevent underage access.

If we discover that a user under 21 has created an account, we will immediately close that account, forfeit any funds, and delete all associated personal information. Parents and guardians should monitor children's internet usage and use parental control software to prevent access to gambling websites.

If you believe a minor has accessed qris78, please contact us immediately at [email protected] so we can investigate and take appropriate action.

10. Changes to This Privacy Policy

qris78 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify you via:

  • Email to the address associated with your account.
  • Prominent notice on the qris78 website homepage.
  • Pop-up notification upon your next login.

The "Last Updated" date at the top of this policy indicates when changes were last made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of qris78 services after policy updates take effect constitutes acceptance of the revised terms.

11. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or how qris78 handles your personal information, please contact us:

Email: [email protected]

Customer Support: Available 24/7 via live chat on our website

Response Time: We aim to respond to all privacy inquiries within 48 hours

When contacting us about privacy matters, please include your account username, registered email address, and a detailed description of your inquiry or request. We may require additional identity verification before processing requests involving sensitive personal data.

Questions About Privacy?

Our support team is available 24/7 to answer questions about how we protect your data.

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